Coxracingroup (in US) Out of Business?

[Johnny_SV]

Just a warning for anybody thinking of ordering SV1K aftermarket parts from Coxracingroup in the USA. I ordered a rad guard from them about a month ago and even got an e-mail confirmation of my order, as well as an "official" receipt, but no rad guard! After a number of unanswered e-mails I tried calling them... and to my dismay, the number was disconnected. I can only assume they went out of business! It would have been nice if they disconnected their online ordering service! Just to be safe, I changed my VISA card number I gave to them just incase my order is processed later.

I therefore decided to order my rad guard from a Dutch company called "H.a.c. Products". For $161.58 Cdn, it better be nice! It looked great from the photo on their website. http://www.hac-products.nl/index.html

BTW, California Sport Touring (USA) sent me the wrong "fenda extenda." I got the DL1000 V-Strom extender instead! Thankfully, the correct extender will be coming soon. The sales guy I talked with on the phone sounded like Spicoli from "Fast Times at Ridgemont High," but very nice nevertheless.

If anybody has a V-Strom, or knows somebody that does, let me know. I can sell you the extenda for a great price! :D

Thanks.

[dadmun]

What a bunch of cox! (Sorry, had to be said.)

I tried calling them just now - both their voice and fax lines are disconnected. Doesn't look good. I also did a whois for the domain coxracingroup.com and came up with the following. You might want to try this number: 503 244-1897 (I didn't try it, but it's different from the one on the web site, but is listed below as a contact number for Andy Cox.

Hope you find satisfaction!

Andy


from www.netsol.com whois:
---
Domain Name.......... coxracingroup.com
Creation Date........ 2000-01-04
Registration Date.... 2000-01-04
Expiry Date.......... 2005-01-03
Organisation Name.... Cox Racing Group
Organisation Address. 7845 SW Capital Hwy Suite 14
Organisation Address.
Organisation Address. Portland
Organisation Address. 97219
Organisation Address. Oregon
Organisation Address. UNITED STATES

Admin Name........... Andrew Cox
Admin Address........ 7845 SW Capital Hwy Suite 14
Admin Address........
Admin Address........ Portland
Admin Address........ 97219
Admin Address........ Oregon
Admin Address........ UNITED STATES
Admin Email.......... andrewc@adpi.net
Admin Phone.......... 503 244-1897
Admin Fax............ 503 244-1899

Tech Name............ John Burbidge
Tech Address......... 425 Carol, Suite 322
Tech Address.........
Tech Address......... Vancouver
Tech Address......... V6B 6E3
Tech Address......... British Columbia
Tech Address......... UNITED STATES
Tech Email........... webmaster@impactbs.com
Tech Phone........... 1 604 632 0361
Tech Fax............. 1 978 926 8469
Name Server.......... ns1.impactbs.com
Name Server.......... ns2.impactbs.com

[Johnny_SV]

What a bunch of cox! (Sorry, had to be said.)

I tried calling them just now - both their voice and fax lines are disconnected. Doesn't look good. I also did a whois for the domain coxracingroup.com and came up with the following. You might want to try this number: 503 244-1897 (I didn't try it, but it's different from the one on the web site, but is listed below as a contact number for Andy Cox.

Hope you find satisfaction!

Andy


from www.netsol.com whois:
---
Domain Name.......... coxracingroup.com
Creation Date........ 2000-01-04
Registration Date.... 2000-01-04
Expiry Date.......... 2005-01-03
Organisation Name.... Cox Racing Group
Organisation Address. 7845 SW Capital Hwy Suite 14
Organisation Address.
Organisation Address. Portland
Organisation Address. 97219
Organisation Address. Oregon
Organisation Address. UNITED STATES

Admin Name........... Andrew Cox
Admin Address........ 7845 SW Capital Hwy Suite 14
Admin Address........
Admin Address........ Portland
Admin Address........ 97219
Admin Address........ Oregon
Admin Address........ UNITED STATES
Admin Email.......... andrewc@adpi.net
Admin Phone.......... 503 244-1897
Admin Fax............ 503 244-1899

Tech Name............ John Burbidge
Tech Address......... 425 Carol, Suite 322
Tech Address.........
Tech Address......... Vancouver
Tech Address......... V6B 6E3
Tech Address......... British Columbia
Tech Address......... UNITED STATES
Tech Email........... webmaster@impactbs.com
Tech Phone........... 1 604 632 0361
Tech Fax............. 1 978 926 8469
Name Server.......... ns1.impactbs.com
Name Server.......... ns2.impactbs.com

Thanks for the information!! You went far above and beyond the call of duty here. I'm not sure if I'm going to call now that I've changed my VISA number and ordered a better quality (albeit more expensive) rad guard from another company. I might change my mind if I get in a pissy mood though. :pokey:

[Johnny_SV]

Thanks for the information!! You went far above and beyond the call of duty here. I'm not sure if I'm going to call now that I've changed my VISA number and ordered a better quality (albeit more expensive) rad guard from another company. I might change my mind if I get in a pissy mood though. :pokey:

O.K. I just got in a PISSY mood!!!!!!!!!!!!!!!!!!!!!!! (call me Dr. Jekyl)

I just tried calling Andrew Cox... and his phone number is also disconnected.

I guess its a sure thing that they went out of business!

WARNING: DON'T ORDER FROM COXRACINGROUP

Thanks again Andy!

[dadmun]

OK, so I did a google groups search for:
"Andrew Cox" Oregon

and got this (http://groups.google.com/groups?q=%22Andrew+Cox%22+oregon&ie=UTF-8&hl=en)

In those posts, the following email addresses for Andrew appeared:
andrew.cox@coxracingroup.com (probably no good, but maybe)

Also, using the "normal" google search (not the groups search) I found this (http://www.google.com/search?q=%22Andrew%20Cox%22%20oregon&hl=en&lr=&ie=UTF-8&sa=N&tab=gw)

I don't know if any of this will help, or if any of the Andrew Cox's listed are the same guy, but I wish you luck!

(Yes, I'm a computer dork.)
Andy

[Johnny_SV]

Hello John,
last year we recd a order for you rad grd for you SV1000, Today - we can ship!
I wanted to check with you to confirm that you would like me to bill and ship it to you.
Sorry for the delay, THank you for your business!
Andrew Cox
800-321-9771


... yeah, only 1 year late!! :pokey: :argh: :argh:

What is this guy thinking???

Can you guys give me some advice as to how I should form my response? :ryan:

[2WIN]

Dear sir,
Please get bent!

Yours truly,
Johnny SV

That works for me!

Man you have all the luck... First the no show custom painter and now this!:wallbash:

[sv1k4animal]

I'd say,

"Thank you for contacting me to confirm the order before processing it. I have since decided to purchase the product I required from a company who saw fit to send me one promptly. Best of luck in the future,

Johnny"

haha! I love the "as a matter of fact - NO" attitude... :pokey: