I previously purchased a Spielgler line and was impressed at the ease with which the banjo fittings could be adjusted with the included tool. I recently purchased three more Spiegler line segments; unfortunately, the quality did not appear to be at the same level.
• One of the three segments was too short by more than an inch (required dropping the forks and creative rerouting to get it to fit – not really a viable longer term solution).
• All 6 banjo fittings appeared to be over-crimped – I could not get them to adjust using the supplied tool
Two of the three lines were returned to Spiegler for testing. I found the communication with Spiegler to be:
• Slow. They consistently missed their own, self-imposed deadlines by a factor of 2
• Incomplete (never did address the “too short” issue)
They returned the lines indicating there was nothing wrong. They also produced a video in which they indicated their ability to rotate the fittings. Unfortunately, I was unable to duplicate their results with the tools they provided me. I still can not get the fittings to turn even after pressing the provided tool in a vise so hard it began to deform and, on another occasion, wrapping the fitting in electrical tape to provide additional clamping pressure within the tool.
I was not present during Spiegler’s testing so I can not comment on anything other than the fact I can not duplicate their results. I will say that it appears to me that no one involved seems to care. I took videos of some of some of the tests I conducted and I will try to include them with in this review. Failing that, I can share them upon an appropriate request.
It should be noted that because of the angled fittings Spiegler used, the inability of the fittings to rotate utilizing the provided tool and the lines’ lengths, the lines sold can not be used for their stated purpose. Instead, I purchased a set of stainless braided PTFE lines from eBay of a sufficient length and with fitting angles to accommodate the fact these fittings do not rotate (Note: these lines are sold with the notion the fittings do not rotate). I did not receive, nor did I expect, any substantive customer service from the eBay supplier. I received all of this for about $150 less than the, heretofore unusable, Spiegler product.